ReNew Lending Privacy & Security Policy

At ReNew Lending, protecting your personal and financial information is a responsibility we take seriously.

We only share your information:

• With ReNew Lending employees who need it to do their job
• With trusted third party partners who help us process, underwrite, service, or fund your loan

All employees and service providers are required to keep your information confidential.

This policy applies to current, former, and prospective customers.

We use industry-standard physical, electronic, and operational safeguards to protect your data, including:

• Secure servers protected by firewalls and monitored systems
• Password-protected access to confidential information
• Encrypted data transmission (SSL technology)
• Role-based access so employees only see what they need to see
• Regular system audits and security reviews

Only authorized personnel with a legitimate business purpose may access your personal information.

We collect information to help serve your financial needs and meet regulatory requirements. This may include:

• Personal details (name, address, phone number, Social Security number)
• Employment information
• Financial information (income, assets, liabilities, credit history)

We gather this information from:

• Applications and forms you complete
• Conversations with our loan team
• Credit bureaus and verification partners
• Employers, banks, title companies, insurers, and other industry partners

We use this information to evaluate your loan request, verify eligibility, and complete required lending activities.

Your information may be used to:

• Process and underwrite your loan
• Verify identity, income, and employment
• Communicate with you during the loan process
• Coordinate payments, transfers, and servicing
• Comply with legal and regulatory requirements

We only use your information for legitimate business and compliance purposes.

When you visit our website, we may collect limited technical data such as:

• IP address
• Browser type
• Pages visited and time spent

This information is aggregated and non-identifying and helps us:

• Improve website performance and usability
• Measure marketing effectiveness
• Maintain site security

We use cookies and similar technologies to enhance your experience and protect your account. You can control cookies through your browser settings.

Communications From Us

You may receive:

• Transactional emails related to your loan or account (these cannot be opted out of)
• Optional surveys, updates, or educational communications

You may opt out of non-essential communications at any time.

We may share information with trusted third parties such as:

• Title and escrow companies
• Appraisers and inspectors
• Insurance providers
• Software and technology partners

All third parties are required to maintain confidentiality and use your information only for approved purposes.

We may also disclose information when required by law or regulatory agencies.

Accessing or Updating Your Information

You may update certain personal information through your secure online account. For additional changes or questions, contact us directly:

• Phone: 1-888-958-8877
• Email: info@renewlending.com

Testimonials & Third-Party Links

• Testimonials are published only with customer consent
• External websites linked from our site are governed by their own privacy policies

To help protect your information:

• Use strong, unique passwords
• Never share login credentials
• Log out after each session
• Be cautious of phishing attempts

Policy Updates

We may update this policy from time to time. Any material changes will be posted on this page.